Good questions. Clear answers.

Cloud is designed for back and side sleepers who prefer a contoured pillow. The central cradle, different side heights and arm-support wings let you try several resting positions. The best fit depends on your body, mattress and personal preference.

The butterfly profile combines a central head cradle, high and low side-sleeping areas, ear-relief recesses, arm-support wings and a raised back-sleeping contour. Each area offers a different place to rest your head, neck or arm.

Cloud uses slow-response memory foam. It yields gradually under pressure and returns towards its shape when pressure is removed. This gives a more settled, contoured feel than a loose-filled pillow.

Cloud measures approximately 60 × 40 × 12 cm and comes in Midnight Blue or Charcoal Grey. Choose one pillow, a Duo Pack of two or a Family Pack of three from the options above.

On your back, place your head in the central cradle with the raised contour supporting your neck. On your side, try the higher and lower side areas to find a comfortable height, with your arm resting on the wing. Do not force your neck into a position.

Remove the packaging carefully and allow 24–72 hours in a well-ventilated room for the foam to regain its full shape. A light packaging odour can occur at first and should fade with airing.

Remove the outer cover and follow its care label. Do not machine-wash or immerse the memory-foam core. Let the cover dry completely before putting it back on.

We offer free tracked shipping to the Netherlands, Denmark and Sweden. See our Shipping Policy for delivery information and conditions.

Please read our Refund Policy before ordering for the applicable return window, eligibility and process. If you need help with an order, contact our team.

Write to support.somnevia@gmail.com with your order number and question. Our team can help with delivery, product information or a return request.